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JJ TRAINING |
| Length: | 22 minutes |
| Preview: | FREE |
| Purchase: | $625 |
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Avoiding Litigation Landmines: A Survival Guide for Managers (Item# CVP027VV)
How do you impress on your manager the importance of performance documentation or the potentially public nature of e-mail? These are just two of nine litigation landmines which can end up costing your company millions of dollars. Employment law litigation has exploded over the last five years: one in five managers will find themselves in litigation at some time during their careers.
Avoiding Litigation Landmines: A Survival Guide for Managers should be a staple in every management training library. Brought to you by the producers of the best selling Workplace Violence: First Line of Defense, this video uses a compelling dramatization which no manager will be able to forget. When a litigation landmine explodes, three senior attorneys form Littler Mendelson, the Nations' largest employment and labor law firm, explain the problem.
Managers will learn not only how avoid these litigation landmines, but how to turn them into positive tools for unlocking the potential of the individuals within their work force.
| Length: | 30 minutes |
| Preview: | FREE |
| Purchase: | $695 |
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
The Continuous Performance Appraisal -Coaching is
the Key
(22 Min.) $695. (Item# RBV004VV)
Harry Anderson, star of Night Court and Dave's World, teaches the value of the Continuous Performance Appraisal. With an appraisal looming in 20 minutes, a frustrated manager finds himself at the end of his rope, Help arrives from the magical Harry Anderson, who takes the manager back in time to correct his lack of preparation for the upcoming meeting. Back in present, Harry guides the manager through the proper way to conduct a performance appraisal meeting. Most importantly, Harry teaches the manager the value of follow-through, where coaching is the key! The performance appraisal continues in the future as Harry shows the manager how to successfully coach his people to meet their goals. Humorous, fast-paced, and above all, educational, theContinuous Performance Appraisal will teach your organization the three steps of the process:
- Preparation
- The Appraisal Meeting
- Follow-through
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
The Diversity Series ($1295.00 Individual tapes $425 (Item# QMR008)
This 4 video set is a comprehensive yet compact and powerful training tool in the area of diversity in the Work place.
Program 1 - On the Threshold of Change (20 Min)
On the Threshold of Change is the over view module in this series. It should be seen before training with the other programs.
On the Threshold of Change explores the broad reach of what "diversity" means. We come to realize that all of us are elements in an increasingly complex Work place and that we each bring a rich assortment of experiences and values to our work environments. These elements include our age, race, sexual orientation, gender, ethnicity, accent, physical ability, education, religion, marital status, economic class, political ideology and much more.
Out of this wealth of values and experiences we have all developed generalizations - preconceived notions which influence how we view ourselves and how we interact with "others". This module explores what we can each do to manage the fears and prejudices that may flow from these generalizations, the legal issues they impact and why private and public sector organizations feel this type of training is essential to our economic health and prosperity.
We examine the changing work force and the issues these changes raise as a process - not a problem. We look at conflict as an element in that process and explore the communications skills every worker and manager need to successfully navigate the process.
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Program 2 -Gender and Sexual Orientation Work Place Issues (20 Min)
Gender and Sexual Orientation Issues begins by addressing and dispelling many of the popular stereotypes about gays, lesbians, men and women. Real people share their experiences, values and perspectives on the work place issues surrounding gender and sexual orientation.
We discuss the legal and "barrier" topics of hiring, firing, promotion and harassment. What is acceptable work place behavior? Why must we all operate in an atmosphere of respect? What are the fears and concerns that challenge mutual respect and lead to conflict?
Through highly stylized dramatizations we explore conflict resolution and communication skills that all workers and managers need to successfully transform fears and prejudices into productive work place relationships.
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Program 3 - Race, Ethnicity, Language & Religion Work Place Issues (20 Min)
Work place Issues Around Race, Ethnicity, Language & Religion begins by taking on the often hurtful stereotypes which have divided people along racial, ethnic and religious lines for centuries. We look through these gross generalizations into the lives of people who find themselves categorized and pigeon holed based on prejudices that have no relationship to who they really are.
A team of nationally recognized attorneys address the EEO issues around hiring, firing, promotion and harassment and explore the tension that can exist between EEO regulations and a philosophy that respects and values diversity.
Fear and its companion conflict are all too familiar elements in the relationships between persons of different races, ethnic groups or religions. We explore where these fears stem from and learn communications tools to help us resolve the resulting conflicts. Highly stylized, unusual dramatizations bring these lessons to life in a way that is powerful and effective.
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CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Program 4 - Age and Physical Ability Work Place Issues (18 Min)
Most age related issues have to do with the perceived abilities of the individual. For those just out of school as well as those getting close to retirement, age issues and perceptions of ability are closely linked.
With the passage of the Americans with Disabilities Act (ADA), and enormous population of persons with disabilities has been promised greater access to the job market. Their success will largely depend on how well organizations deal with the misconceptions, fears and stereotypes that are widely held about persons with different abilities.
We begin by dispelling some of the mythology that surrounds people who are young, old or differently abled. We evaluate the fears and stereotypes that have substituted for knowledge. Real people share their experiences and perspectives on the key issues around age and physical ability.
A panel of legal experts clarify the intent and principal provisions of the ADA and other legislation which prohibits discrimination based on age or disability.
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
The Difficult Guest
(25 Min.) $895 (Item# MPV002VV)
Our hapless hero Ken Sperling takes off on a routine business trip, and we tag along for another ride on his often strange but always entertaining flights of imagination. From the baggage line to the hotel lobby, from the bank to the health clinic, we encounter some very difficult customers and some very creative customer service solutions.
Outrageous comedy, customer interactions we can all relate to, and a cast of unforgettable characters all set a highly entertaining stage for some solid training on recognizing, understanding and taking care of difficult customers.
Guests don't ask for much. Customers just want to be treated like guests at home: they want to feel welcome, be taken care of, get what they came for, be thanked for their visit and get invited back.
Guests don't start out wanting to be difficult. If they are identified early on and properly handled from the beginning, chances are you can turn things around. But…
Guests can be difficult in three ways:
- The Distracted Guest brings all their problems with them. They simply haven't been properly welcomed to your world yet. All they need is to know that they're going to be personally taken care of while they're your guest.
- The Disappointed Guestarrives with expectations, For one reason or another they end up feeling let down. Often, the problem is not what you do or say, but how you do or say it.
- The Disruptive Guestcalls for emergency action, They feel ignored embarrassed, insulted or unfairly. Treated. You have to deal with them before you can deal with their problem.
The Goal with any difficult guest is to make the relationship LAST:
- Listen to your customer.
- Apologize personally.
- Solve the problem
- Thank your guest for their business.
This program includes 2 VHS cassettes (the training film and separate training role plays), an extensive Training Manual and a trainer's assessment guide. Additional manuals and assessment guides are available separately.
| Length: | 25 minutes |
| Preview: (5day) | FREE |
| Purchase: | $895. |
| Purchase with Guest: | $1,295. |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
e-mail essentials
Legal & Appropriate Use of e-mail
$425 (Item# QMR007VV)
Since the beginning of history, we humans have found ever more effective ways of communicating with each other. Now e-mail, the fastest and most powerful communications tool ever, has arrived and with it a complex array of legal and interpersonal issues.
Harassment has appeared on-line wearing a variety of disguises. Discrimination in employment issues are surfacing. Organizations are struggling with what is appropriate and inappropriate personal use of business e -mail. What (if any) privacy can we expect from this technology? What are the legal liability issues?
Organizations and individual employees are facing litigation arising out of the illegal use of their e-mail systems. Messages that employees thought had been deleted are being discovered in back-up tapes and elsewhere by high tech detectives and used as evidence in lawsuits. Productivity that is supposed to be enhanced by the speed and power of e-mail is, in many organizations, being negatively impacted as employees use their e-mail for personal communication, to run their own private businesses, to send jokes (some of which are inappropriate or offensive) to their co-workers or to "flame" those they don't like.
There is much to think about.
Program Objectives
e-mail essentials is intended to help employees in public and private sector organizations think through the appropriate and inappropriate uses of this powerful communications tool. After viewing the program, employees will have a clearer idea of.....
- how e-mail works
- what if any privacy you can anticipate
- what if any personal uses of an organization's e-mail are appropriate
- some of the rules of e-mail etiquette
- the illegality of e-mail harassment
- confidentiality concerns
- disclosure issues (public sector version)
There are management and employee versions of the program available for public and private sector organizations.
Video accompanied by a User and Facilitator's Guide
Program Contents
Scene #1: Lose Weight Now
- use of workplace for personal business
Scene #2: Taking Initiative
- political campaigning in e-mail system
Scene #3: Sorry, Wrong Address
- sending inappropriate personal messages
Scene #4: Flame Out
- using e-mail to express anger or emotions
Scene #5: The Joke's on Me
- playing jokes on others using e-mail
Scene #6: What Does "No" Mean?
- e-mail harassment is still harassment
Scene #7: Adding Insult to Injury
- inappropriate personnel discussions (management version only)
Scene #8: Leaks Hurt
- sending confidential e-mail documents
| Length: | 24 - 28 minutes |
| Preview: | FREE |
| Purchase: | $425 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Fish! (17 Min.) $590 (Item #CH001VV)
Imagine you are at a fish market. As orders are placed, workers fling fish to one another like footballs, making spectacular one-handed catches. They even invite customers behind the counter to try their luck!
At this fish market, it's clear that employees don't just fill orders. They fill people with fun and friendliness and attentiveness and energy and enthusiasm. The market is crowded and noisy, but when an employee focuses on a customer, it’s like they’re the only two people in the place. Employees are connecting and listening and playing, inviting everyone around them to share in each special moment. Customers are smiling, laughing—and buying big bags of fish.
The FISH! philosophy: fun and fundamental
This extraordinary energy is played out every day at Seattle's World Famous Pike Place Fish Market. What makes the market special was examined, and it was discovered that behind the fun are fundamentals - common-sense approaches to customer service and personal accountability that produce uncommonly satisfied customers and employees.
Four fundamentals were identified:
- Choose Your Attitude
- Play
- Make Their Day
- Be There
The value and values of the FISH! philosophy
Hundreds of organizations around the world are catching the energy of the FISH! philosophy and releasing its potential among its employees. They include well-known companies like Sprint, Target, Saturn and Southwest Airlines, and range from such diverse pursuits as health care and heavy manufacturing, hotels and the military, banks and universities.
While most of us can't catch fish for a living, we can all catch the FISH! philosophy. Imagine the possibilities when we bring to work the same things we say we value in our lives away from work - loving what we do, having fun, connecting with people we care about, taking responsibility for our actions and attitudes, nurturing satisfying relationships and creating memorable moments.
That's why the FISH! philosophy is relevant to nearly every issue facing business today: productivity, teamwork, quality improvement, customer service, creativity and innovation, employee turnover and job satisfaction.
| Preview: | FREE |
| Purchase: | $590 |
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
For Goodness Sake!
With Dennis Prager
A value-based approach to ethics.You can't help but laugh out loud as For Goodness Sake! presents a fresh and inspiring message of integrity and personal responsibility. Directed by David Zucker (Naked Gun).
24 minutes
Includes video and comprehensive guide and workbook.
| Preview: | FREE |
| Purchase: | $695 |
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
The Guest
(14 Min.) $625 (Item# MPV003VV)
Great Customer service determines our fate and it is no secret. That's the idea behind this hilarious customer service film. Our hapless hero takes us on a tour of his imagination to prove that everything we need to learn about great customer service, we already know. It is as simple as welcoming them, using their name, taking care of their needs, thanking them, inviting them back.
| Preview: (5 day) | FREE |
| Purchase: | $625 |
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
I'll Be Back
(28 Min.) $595
For 30 years restaurateur Bob Farrell excelled in an industry with an 80% failure rate. Opening over 150 restaurants without a single failure, including the enormously popular Farrells Ice Cream Parlor of the 1970's, Farrell is a master of serving the customer. As an added feature, Farrell interviews his good friend Jack McMillan, co-chairman of Nordstrom, a company cited more than any other as the standard for customer service. Learn the basic ingredients to bring the customer back: 1-Service, 2-Consistency 3-Attitude 4- Teamwork.
| Viewing Time: | 28 Minutes |
| Preview: | FREE |
| Purchase: | $595 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Millennium:
Leadership Capsules for the 21st Century (Item# QMR004VV)
As organizations move into the new millennium, they are experiencing change at an unprecedented rate. These leaner, reengineered organizations face critical challenges in facilitating the leaning necessary for their employees to keep up.
Managers, supervisors and team leaders, whether new to their positions or with years of experience, are under pressure to come to grips with the skills needed to lead their organizations into the next century.
MILLENNIUM - Leadership Capsules for the 21st Century (Item# QMR004VV) is a 7 part training series designed to assist managers, supervisors and team leaders in their efforts to draw a bridge between the management skills they need and the leadership concepts their organizations are embracing.
Each capsule is a fast paced, information packed 15 minute discussion between a wide range of employees, managers and organizational leaders.
Capsule #1 - Leadership is... is the overview module. Here we explore the language and concepts of leadership - the big picture of the values and vision that determine an organization's direction. Topics include: What is a leader? Leadership and management. Who can be a leader? Becoming a leader. Leaders and followers. Why Lead?
Capsule #2 - The Leader As Coach investigates the coaching skill which are vital to any organization's learning and success. Topics include: Coaching in the 21st century organization. What does a coach do? Effective coaching. who can coach whom? The leader as coach.
Capsule #3 - The Leader as Mentor Takes us into the dynamics of this popular tool for learning organizations. In the fast changing world of the new organization, mentoring has become essential in preserving and passing down the history, culture and experience senior managers have accumulated through years of experience. Topics include: Mentoring in the 21st century organization. What does a mentor do? Effective mentoring. Getting started. The leader as mentor.
Capsule #4 - How leaders Provide Performance Feedback explores this most important of leadership roles. Performance feedback is at the heart of the learning organization, and the skills needed to effectively support employee development are available to any manager, supervisor and team leader willing to learn them. Topics include: The history of performance feedback. What is performance feedback? How do you best provide performance feedback? Who should provide feedback to whom? Performance feedback and leadership.
Capsule #5 - Beginning Employment Relationships. The new organization needs employees with different skills who will enter into a different kind of relationship with their team members and with the organization itself. Topics include: Employment interviews. What you need to know about the position you're hiring for. What you need to know about the candidate you're interviewing. What you need to know about yourself. Preparing for the interview. The interview. The leader's responsibility.
Capsule #6 - Ending Employment Relationships investigates the most challenging aspect of the leader's responsibilities in the 21st century organization. The reason's why employees leave are many and complex. Some have to do with performance, some do not. Regardless of the motivation for the termination, it can be traumatic and painful. But it doesn't always have to be . Topics include: Why employment relationships end. Inappropriate termination. Alternatives. Termination procedures. After the relationship ends.
Capsule #7 - In Compliance is a quick course in the complex world of EEO compliance issues. The Civil Rights Act, the ADA and other laws that impact how managers and other leaders interact with their colleagues are demystified. Topics include: What is EEO? Affirmative action? Diversity? What is a protected class? Three types of discrimination. What is harassment? The ADA. Leadership and compliance.
Each capsule comes complete with a 2 part guide. Part one is for facilitation of group training. Part two is a self- study guide. The guides can be reproduced to provide each participant with support materials at no additional charge.
Each capsule can be purchased separately for $425. The entire 7 part series is available for $1,995 (a 33% discount).
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Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
The Practical Coach (24 Min.) $625 (Item# MPV003VV)
Encouraging, Correcting and Challenging Your TeamThink of the people in your life who helped you get where you are today. All the "coaches" who were there for you, who cared about you, who got honest with you when you needed it most.
Now it's your turn. Coaching is all about making the best of the ups and downs that your team members experience every day. Great coaching comes from knowing how to do this gently, directly and sincerely.
From getting good work repeated, to correcting poor work in a positive way, to turning dead-end performances around, The Practical Coach offers sensible advice for coaches who care.
Film and television personality Michael Horton hosts this lighthearted look at the everyday challenges and pleasures of coaching great work.
Coaching is the process of letting people know that what they do matters to you. There are 3 times and 3 ways to let your team members know they matter:
- When they are doing great work, let them know: When you see it, say it.
- When they are doing poor work, let them know: Make it private and positive.
- When they are on a dead-end road, let them know: Use the 2-Minute Challenge.
1. State what you've observed.
2. Wait for a response.
3. Remind them of the goal.
4. Ask for a specific solution.
5. Agree together.
This program includes one VHS cassette, a pocket reminder card and a comprehensive 65 page workbook. Additional workbooks and reminder cards are available separately.
| Length: | 24 minutes |
| Preview: | FREE |
| Rental: | $165(1 Week) |
| Purchase: | $625 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Sexual Harassment: Awareness, Perception & Prevention
(21, 22 & 5 Minutes) $695, $695 & $295
An Employee’s Responsibility features 10 subtle sexual harassment vignettes and explores the question of welcomeness, appropriateness, and the critical do’s and don’ts in preventing sexual harassment in the workplace. Each vignette demonstrates a questionable situation and features both the alleged harasser’s and alleged victim’s perspective. An HR Consultant, Attorney at Law, and two employees discuss each situation and provide insight into stopping sexual harassment in the workplace. For your convenience, the vignettes are replayed again at the end of the program without the narrative. (21 Minutes) $695 (Item # VE001VV)
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
A Manager’s Responsibility features 10 subtle sexual harassment vignettes that demonstrate the importance of zero tolerance, setting the right example, handling complaints, and timely and thorough investigations. Each vignette demonstrates a questionable situation and features both the alleged harasser’s and alleged victim’s perspective. An HR Consultant, Attorney at Law and two managers discuss each situation and provide the critical actions and steps that should be taken to minimize an organization’s legal risk and to protect all employees from sexual harassment in the workplace. For your convenience, the vignettes are replayed again at the end of the program without the narrative. (22 Minutes) $695 (Item # VE002VV)
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CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
You Need To Know… Sexual Harassment is Illegal is a 5-minute sexual harassment policy video that leaves no doubt about your organization’s policy stand on sexual harassment in the workplace. The Supreme Court has indicated that having a sexual harassment policy is not enough; it must also be clearly communicated and understood! Music, visual images, graphics, and narration make this video program a dramatic, contemporary, clear, and concise method of ensuring all your employees understand that sexual harassment is not acceptable in your workplace. This program can be used as a new employee orientation tool, a meeting opener for any sexual harassment training program, or as a periodic reminder of your organization’s expectations. (5 Minutes) $295 (Item # VE003VV)
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
| Length: | 21, 22 & 5 Minutes |
| Previews: | FREE |
| Purchase: | $695, $695 & $295 |
CLICK HERE to order a FREE VHS preview of any of these videos.
CLICK HERE to purchase or rent any pf these videos.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Sexual Harassment: You Make The Call
CD-ROM Training Course $1,295 (Item# CVP024CC)
Sexual harassment continues to occur in today's workplace. Awareness of harassment remains in the headlines of our newspapers and in the culture of our organizations. The vast majority of problems occur because of a lack of understanding rather than intent. This Clarity CD-ROM complete training course will raise the awareness of all employees.
- Sexual harassment defined
- Quid Pro Quo
- Hostile Environment
- Victims defined
- Sources of sexual harassment
- Points of view
- Perception vs. intention
- Differing perceptions
- Perceived power
- Handling sexual harassment
- I'm Being harassed
- Reporting sexual harassment
- Assessing and correcting your behavior
- Prevention
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
The Story of a New One Minute Manager Video
(22 Min.) $895 (Item# BDT022VV)
The Most Popular Management Method in the World!
The Story of a New One Minute Manager is modern day parable of a struggling manager who enlists the help of a seasoned “One Minute Manager” and learns a valuable lesson that time and technology change, but human nature basically cannot. The One Minute Manager, originally written in 1982, is still topping best-seller lists today and has a record 11 million copies in print. Far exceeding any other management book title in history! And with thousands of companies utilizing the original training video, no one can deny, The One Minute Manager is the very foundation of modern management.
Containing extremely helpful examples of correct ways to set “One Minute Goals,” give “One Minute Praisings,” and deliver “One Minute Reprimands,” this video will help your managers apply new skills the minute they leave training and beyond. Before you know it, profits are boosting, initiative is thriving and turnover and discipline are merely memories of the past.
As a special bonus after the dramatic story, The One Minute Manager himself, Ken Blanchard, reviews and reinforces the three secrets. This world famous speaker and trainer is guaranteed to motivate and educate your managers even further!
One Minute Management is built on timeless principles that will live forever as the crucial foundation to a manager’s success in a world where time is becoming more and more of a precious commodity, and basic human behavioral skills are simply overlooked.
Program overview and objectives:
One Minute Goal Setting, the first secret, begins the whole management process. Without clear goals, how can people know how well they are doing or determine what good performance looks like?
Giving One Minute Praisings, the second secret, is what encourages and increases productivity. After all, the key to developing people is to “catch them doing something right.”
Delivering One Minute Reprimands, the third secret, helps managers with employee behavior problems, whether it’s a lack of production or negative behavior with peers. This leaves people who are being reprimanded concentrating on their actions, and not on the way their manager treated them.
Objectives:
- Understand the reasoning and importance of clear goals and performance standards.
- Develop new skills that will help them create motivating environments.
- Learn an Innovative feedback method for trainees-and experienced personnel.
| Preview: (5 day) | FREE |
| Purchase: | $895 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Teamwork in Crisis: The Miracle of Flight 232 (23 min) $795 (Item# CRM010VV)
Most of us will never face the extreme crisis of an airplane in distress. But in 1989, Captain All Haynes, pilot of United flight 232, did just that. His crew, along with air traffic controllers and ground rescue crews, were put to the ultimate test. Lives were lost, but many were saved. How the team worked together, stayed calm and faced the "impossible" is a lesson for us all.
Featuring interviews with Haynes, the rescue organizers and medical team leaders, this video highlights the importance of teamwork in a compelling way most training videos can't. The dramatic story illustrates that by accessing every team member's talents and knowledge, teams become incredible resources.
Participants will learn:
- The five elements of teamwork needed for crisis management
- How to plan for the unexpected, be ready for the impossible
- How to build teams with deep trust
| Preview: (5-day) | FREE |
| Purchase: | $795 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Joel Barker's Wealth, Innovation & Diversity
(28 Min.) $895 (Item# SDC0022VV)
Wealth, Innovation & Diversity takes you on a journey around the world to understand a fundamental truth: Without diversity, there can be no innovation; without innovation, there can be no new wealth; therefore, diversity is the key to creating wealth for all.
Hosted by best-selling author Joel Barker, Wealth, Innovation & Diversity contends that your organization will experience long-lasting success only when you hire, promote and encourage diverse people and their ideas. Lessons are taught against such backdrops as Machu Piccu’s ruins, a farm in Ireland, skyscrapers in Singapore, and the forests and plains of America. Drawing from history and science, Parker shares inspirational stories, making all of your viewers feel comfortable discussing the many dimensions of diversity.
Wealth, Innovation & Diversity is a vital viewing for everyone in your organization and will prove to be a valuable foundational program for all your diversity training.
Key Learning Points:
- A new understanding of the value of diversity.
- The connection diversity has to innovation and wealth.
- What mutualism is and why it is so important to your future.
- Why diversity is a natural and vital part of our universe.
This program includes one VHS Cassette, Leader’s Guide, participant workbook, pocket reminder card, and a CD-ROM with handouts, participant take-away overhead slides and PowerPoint presentation. Additional material are available seperately.
| Length: | 28 Minutes |
| Preview: | FREE |
| Purchase: | $895 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Who Moved My Cheese? (13 min.)
(Item #AMI176VV) $495
Based on the #1 Best Selling Business Book (By Spencer Johnson) on Dealing with Change!
Help everyone in your organization find a better way to deal with change and succeed, the adventurous way. Called "An A-Mazing Way to Deal with Change in Your Work and in Your Life," Who Moved My Cheese? is the enlightening animated tale of four characters (mice Sniff and Scurry, and Hem and Haw, the "Littlepeople") living in a "Maze" who look for "Cheese" to nourish them and make them happy.
You see, "Cheese" is a metaphor for what you want in life -- a good job, loving relationship, money, health, peace of mind, etc. . . And "The Maze" is where you look for it -- the organization you work in, the family you have or the community you live in. In the simple parable presented through this animated video, the characters are faced with unexpected change, which reveals profound truths. Eventually, one of the characters learns to deal with change successfully, and writes what he has learned from his experience on the maze walls. When you come to see "The Handwriting on the Wall" you can discover for yourself how to deal with change, so that you can enjoy more success and less stress (however you choose do define it) in your work and in your life.
This fun, and lighthearted look at change, can be used as a video meeting opener to examine the changes you want to make, or as a part of a learning experience. Who Moved My Cheese? is an entertaining, non-threatening way to overcome the fear of change and instead, begin to see change as a way of gaining something better. Using the "Cheese" metaphor and language saves time, reduces stress and gives people an enjoyable way to create a common language and small groups to deal with specific changes. It also reduces resistance and will boost the confidence level of your people during the change process.
This animated movie is based on the #1 best-selling business book used in large and small organizations around the world including: AT &T, Bausch & Lomb, Coca-Cola, McDonald's, Ford Motor Company, Mercedes Benz, Hewlett Packard, Proctor and Gamble & Sprint.
How To Training Points:
- How to recognize that change happens
- How to anticipate change
- How to adapt to change quickly
- How to change
- How to enjoy change
- How to be ready to quickly change again and again
We also have a complete change management Who Moved My Cheese? learning program that you can present to your organization and multiply the learning ability of the audience.
The Cheese Experience Learning Program program includes:
- PowerPoint Presentation on CD-ROM
- Presenter's Handbook
- Audio TIPS for Terrific Training
- Audiobook Who Moved My Cheese?
- 10 Participant's Guides
- Hardcover Book Who Moved My Cheese?
- Handwriting on the Wall Card
Complete Learning Program - $895 (Item #AMI176CC)
Author Spencer Johnson is an international author whose books have helped millions of people discover simple truths they can use to enjoy healthier lives with more success and less stress. He is the originator and co-author of The One-Minute Manager, the #1 New York Times bestseller, written with Ken Blanchard, which has become one of the most popular management methods in the world.
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
Workplace Violence: First Line of Defense
$695 (30 Min.) (Item #CVP003VV)
With Gary Mathiason and Chris Hatcher
Workplace violence is neither random or unpredictable. Protect employees through a managed organizational response. Two nationally recognized experts,Garry Mathiason who is senior partner with the country's largest employment law firm, and Chris Hatcher who is a clinical psychologist, offer legal and incident management advice regarding how to identify and prevent workplace violence.
To communicate the impact of the problem, this video includes an interview with a convicted perpetrator and utilizes a compelling dramatization.
Viewers will learn:
- Consistency of the perpetrator profile
- Clear behavioral warning signs
- Typical worker responses to perpetrator behavior
- Concrete steps to manage these incidents and prevent workplace violence
| Length: | 30 minutes |
| Support Materials: | Leader's guide |
| Preview: | FREE |
| Purchase: | $695 |
CLICK HERE to order a FREE VHS preview of this video.
CLICK HERE to purchase or rent this video.
Many of our quality training programs qualify for a 10% government discount and/or a 20% education discount. Call 1-877-455-7644 for more information to see if this particular program and you qualify for a discounted price.
JJ TRAINING
877-455-7644
julia_rctm@msn.com